Here are the terms.  Quiz next Wednesday


"Tragedy of the commons"
Marginal Cost/Marginal Benefit
Supply and Demand
Free Market
Econominc Cycle: Growth, Boom, Recession, Depression
Business ownership: Sole Proprietorship, Partnership, Corporations
Franchise
Joint Ventures
Multinational Corporations
Ethics
Whistle Blowing
Insider Trading
Fraud
Triple Bottom Line (Profit, Planet, Profits or Environmental, Finanncial, and Socially Responsible)
Planned Obsolecence (Story of Stuff)
Percieved Obsolecene (Story of Stuff)

Invention
Innovation
(How inventions/innovations can have both positive and negative impacts)

Human Resourses
Skilled Labour
Unskilled Labour
employee turnover

Salary
Salary plus Commission
Hourly wages
Commission

How to deal with Customer Complaints?
LEARN
Listen,
Empathize
Apologize
React
Now

Leader vs Manager
Democratic leader
Autocratic
Laissez faire

Raw Material
Processing
Quality Control
Capital.

Economies of Scale
Dis-economies of Scale

Natural Resources

Production Cost 
Landed Cost

Fad,

Niche,

Seasonal

Target Market

Brand

Reach:
Frequency:
Selectivity:
Durability:
Lead-Time:
Mechanical Requirements:
Clutter:
Costs:

asset
gross profit
liability
net profit
operating expenses
revenue
transaction